This policy explains how the kidax.ai website handles information about the people who visit it. It covers the website only. How the RetailVision product handles camera footage and analytics data is a separate matter that we set out for customers as part of any pilot or contract.
Last updated: July 2026
This website is operated by Kidax AI Ltd ("Kidax", "we", "us"). For any privacy question, contact sales@kidax.ai.
We use the details you submit to respond to your enquiry, arrange and run a pilot, and follow up about working together. We use anonymous analytics to understand how the site is used and to improve it. We do not use your information for automated decision-making or profiling.
This website does not use advertising or cross-site tracking cookies, and our analytics are cookieless. Because of that, no cookie consent banner is required to browse the site.
We use a small number of service providers who process data on our behalf:
We do not sell your information, and we do not share it for advertising.
We keep the details you submit for as long as we need them to respond and to pursue a genuine business relationship, after which we delete or anonymise them. You can ask us to delete your details at any time.
Depending on where you are (for example under UK and EU GDPR, or South Africa's POPIA) you may have the right to access, correct or delete the personal information we hold about you, or to object to how we use it. To exercise any of these, email sales@kidax.ai. Where our providers process data in other countries, we rely on appropriate safeguards.
We may update this policy from time to time. The date at the top shows when it was last changed.
Questions about this policy or your data: sales@kidax.ai.